On Pandemic and Technology

As I wrote about technology and online learning earlier, this pandemic is condensing the Hype Cycle and, within a few short weeks, establishing what technology may or may not do for us. Observations that would have taken a full career cycle otherwise - from the claim that everybody will soon be doing online learning to the admission that the server can only take a thousand people at a time to the realisation that there are too many operating system versions out there in the world - are all happening right in front of us. But this is not just for online learning. Our claims and assumptions about technology ecosystem have been tested quickly and thoroughly as the pandemic brought the world to a sudden stop. In many ways, this is quite a predictable pandemic: A respiratory virus, with similarities with the ones we have seen before, following an infection route mirroring the pattern of global commerce. But Big Tech could do little in anticipating, tracing or responding to th...