What Quality Means for An MBA Programme?
I am forced to think what quality means for an education programme through my day-to-day activities to develop and establish a high 'quality' MBA programme. The interactions with the Academic team tells me that better quality means greater resource allocation, more people, more computers, more books for the library etc. This may be correct up to a point and reflect the realities of the programme management, where one battle you want to win is the battle for the budgets. However, I am not convinced that once the resources are sorted out, 'quality' will happen itself. On the contrary, I have started believing that quality of a programme may not be linked to resources at all, once an adequate level of resources have been allocated. The example I shall use here is that there is an optimal class size. Let's say we throw more resources and reduce our class sizes from 30 to 20: I am unlikely to believe that this will mean better quality of the programme. Same goes for unde