What's wrong with higher education?

Sitting at a meeting where I am told that today's learners would rather sit in a café than in a library, I heard the penny drop. Collectively speaking, we no longer have a clue what it is that we are doing in higher education. Some conservative commentators see it more clearly than the left-wing ones: That higher education has become an inward-looking credentialing system completing disconnected from any social or even economic utility. It has become so because most of the education, giving in to the consumer economy, is being designed as light entertainment, completely divorced from its own rhetoric. Here is my point: A higher education is nothing if it is not uncomfortable. Aristotle made the point to an impatient Alexander: That there is no royal road to education! Change, which requires, by definition, about abandoning the comfort zones, is uncomfortable: There is no way to soft-serve this. And, yet, as we bring market logic everywhere, education must become easier - comfortab...