The Art of Change
I have been intimately involved in a 'project' to change an organisation - a complex one in a highly regulated space - and I speak of the mechanics of change usually referring back to this experience. While it lasts, this has been the most demanding, frustrating yet exhilarating work I have done so far: Progress as in one step forward, two steps back was all very common, and often, we seemed to have taken forever to resolve even the most straightforward issues. Indeed, by writing about it, I am not trying to claim any breakthrough success or mastery of the art of change management. On the contrary, this is more like the dispatches from the fault lines of an organisation in transition. I learnt to hate organisational politics for no particular reason other than because people said so. In today's cynical democracies, people in politics are typically sleazy ones, those who try to be everything to everyone, with the sole objective of making themselves rich. Statesmen are a...