Posts

On the origin of company silos

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As an idealist who rather naïvely believed in shared purpose, I have been confounded by the pervasiveness and silly pettiness of the silos all through my working life. Initially, I approached it with the high-mindedness of youth: We must be able to find common ground! Gradually, that gave away to the cynicism of mid-life: People never change and bureaucracies are inherently corrupting! Eventually, I needed a full therapy - start-up life - to cure me of cynicism and gain some perspective on why silos happen. I now think that the silos are usually a response to a certain leadership style. Most leaders seem to assume that work-life needs to be built around competition. Office, in this version, is some kind of Darwinian playground where the fittest should survive. Obviously, that misses the point: The most crucial insight of Darwin is the understanding, one that he drew from the breakthroughs in geology, that evolution is a slow process that plays out over millions of years. Compressing th...

No way back

There are moments when choices have to be made. This is perhaps one of those, for me. Ever since 2020, I kept my life in a holding pattern. Not thinking about the future, living a day at a time! It worked well - it was the right mode for the pandemic. But now I am getting tired of not dreaming. I must concede that the year has been extremely productive for me in a variety of ways. It's not just about overcoming my earlier entrepreneurial failure - which I have been brooding over for seven years and still dealing with its consequences - but also about learning a few things about entrepreneurship itself. As a result, I live a very different life now: I have gone back to being a company man I once was. Along the way, I became conscious of my baggage. I now have a clear idea what success looks like - how singularly focused, totally unconcerned about nuances one needs to be - and how my fundamental assumptions about business life were always too idealistic. I grew up in an entrepreneuri...

How to create a Digital Commonwealth?

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Through our scientific and technological genius, we have made of this world a neighbourhood and yet we have not had the commitment to make of it a brotherhood. But somehow, and in some ways, we have got to do this..We are tied together in the single garment of destiny, caught in an inescapable network of mutuality. - Dr Martin Luther King, March 31, 1968 1 It is time to make Digital work for people. It's time to think about a Digital Commonwealth. Commonwealth used to be a community for common good. It was so in Renaissance and then for the founders of the American colonies, facing off the wilderness with the strength of working together.  Today the term lost some of that meaning, and got associated with the imperial legacy. It's time to reclaim it back. 2 Digital commonwealth is about enabling human communities to co-create digital possibilities. Today's narrative, that the sociopathic technologists and sociopathic investors would control the tools and the rest of the hu...

Beyond vocationalism: reflections on general education and technology

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As we learn to live through the pandemic, during which work and professions have been transformed through the use of information technology, the question of what effect technology will have on post-pandemic jobs has been raised again and again. Books that explore AI and humanity have come thick and fast; how we educate a new generation of workers has received a lot of attention too. There is much speculation whether this time, it will be different - and if there is anything to be found in our past experience with technological change.  I work in the faultline of this change and the object of my work has been to enable workers take advantage of technology. In a way, this is the less attractive end of education: This is not about groundbreaking research or completely novel ideas, but rather equipping the middling workers with skills to take advantage of technologies. I shall claim that this no less crucial in economic growth and progress - as without the skilled workers, the benefits...

Case for a fresh start in Indian Education

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In 1921, just after the Influenza pandemic, H G Wells was writing "Human history becomes more and more a race between education and catastrophe." As we strive to look beyond the pandemic, it's a useful place to start. Of course, we are still counting the bodies and the public health challenge must be met first. But it will be a mistake not to think about what comes after, as otherwise, the after-effects will linger on and may eventually break the society as we know it. In the influenza pandemic, India lost approximately 5% of its population. This time around, even with the near-collapse of the healthcare system in some cities, the toll is likely to be lower. But the economic and social impact of the Pandemic would be far more severe, with the global supply chain reaching a breaking point and the dislocation of the health and education systems due to the pandemic.  However, my objective here is to try to look beyond the pandemic and what needs to happen to contain the afte...

Human+Tech in Education: Meeting Bloom's challenge

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  For this post, I owe a debt of gratitude to a fellow-traveller who connected through this blog and introduced me to Bloom's 2-Sigma problem . Serendipitous as it was, the conversation led me to think of my own quest in a new light and, to reframe the Human+Tech network proposition with a new sense of purpose. It was no longer a solution searching for a problem; instead, there was a clear goal and even a metric against which we can measure the efficacy of our intervention. For me, this is also a great way to move beyond the false binary (as described in an earlier post - Human+Tech in Education ) of human vs tech in education. While I celebrated the possibilities of technology - my entire career was about deploying new technologies - I always resisted the logic of automation: I do not think that the technologies can replace the human in education. Instead, I see Edtech's big - and sole - role as one of augmentation, one like the mobile phone that can carry human voice across t...

Human+Tech in Education

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  I wrote in an earlier post, that it is time to move beyond the false binary of online vs offline in education. After the pandemic, it's going to be both. But, as I explained, this is not going to be 'blended' learning of the vanilla variety. That is because the word 'blended' presupposes content as the driver of education. The post-pandemic priorities will demand moving away from the publishing paradigm. We already know that it's context, rather than content, that drives meaningful educational outcomes. We have to do much more than blending the content now. As we look to do this, we should also demolish another, equally false, binary: That of human vs the tech. We often mix up humans with face-to-face and tech with the online side of the argument. But that is a mistake, at least now, when tech is getting smarter and laying claims on human functions. The publishing paradigm in education, based on the view that serving content is what the teachers do, exacerbate...