Sunday Posts

I am travelling for the first time in three months and my first flight - Gatwick to Dubai - was usual, tiring and boring. I saw two movies and listened through two audiobooks! One of them was Grassroots Management, a feel-good business book which tells the story of a fictional garden and explains how tp create an innovative, involved workplace. It is okay to listen to - the production and all that was good - but hardly makes a new revealation. I also did A Tale of Two Cities, just to explain how boring the last part of the flight was, and saw a movie called 88 minutes, a complex thriller starring Al Pacino. However, it is indeed the other movie - Outsourced - that I intended to write about. I liked the movie, and I shall suggest anyone involved in outsourcing, or who has any part to play in making the world flat, should see it. It was a story of an American salesman, Todd, whose department gets outsourced to India and he comes to the country to train the new agents. It is Todd's D...

Ratan Tata today expressed his dismay in Kolkata on the ongoing violence and agitation in Singur , the village outside Calcutta where Tata Motors is building a factory to make world's cheapest car - Nano . It is a big decision for Tata Motors, and I am sure they will consider all aspects and pull out only if the project is completely unworkable. This is a big moment for West Bengal too - the state of India I come from - as a pull-out will land a significant blow on the state's future prospects of inviting investment and development. It is a moment to decide, which side one's in, even if someone is as distant as I am. However, it isn't easy to take sides, considering the issues and personalities involved, and this is why so many Bengalis worldwide are in a state of confusion over this issue. Let me explain. At about $2500, Tata Nano cars are bound to change the urban middle class of India - their consumption pattern, the way they shop and ultimately they think ab...

Some time back, in fact exactly 66 days ago, I charted out a 100 day journey. At that time, I ran out of my visa to stay in the UK and needed an extension. I was just back from a business trip and that being the 80th day of travel in just 4 months, I was tired and exhausted. I did not have any plans for future then - and not even a plan for the present. I was not completely satisfied with my work, but did not have any idea what I want to do about it. My aim - to be achieved in 100 days - was simple. I needed to restore focus in my life. Migrant life is always pulled to different directions, not least by the frequent changes in the government policy. I came to Britain four years back without any clear ideas about what I wanted to do, and while I moved up and did something better every year, I did not achieve any greater clarity towards what I wish to do in the end. So, my day's work was often fragmented - doing little pieces of work without having any idea whether they are going to ...

I have spent most of my working life selling education and I sure want to get out of it when I get the first chance. I do not mean I hate it - I quite love it. However, I have done it for last 15 years day in and day out, and the truth is - I am bored. Yes, I do get bored quite easily, but don't think anyone can blame me for being bored with a job after 15 years. I had my variety - worked in different countries and sold different things - IT Diplomas to Management Training to English Language Certification now. However, the point is selling education always seems to have a pattern, some sort of a formula, which gets repeated regardless of country or type of education. Let me explain. Let's take this great myth of QUALITY in education. Every institution talks about great/unique/world-class quality of education. I am not doubting that quality plays a great role in education, and some institutions do a far better job than others. But I am a humble salesman, and from that point of ...

I am still on the subject of blogs, though my life has become considerably busier. I am all set to travel next week - I have missed all the bank holidays except one this year and going to miss the one in August too - and getting back to travelling habit is a bit of work. But, one of the things I address while in India is the question of a new website - not just the one for our Indian business but also the whole website family for our company - which I am supposed to build. So, my studies about blogging are not too much off the mark, we need to take some quick decisions on this. The first of these questions, indeed, is whether we should consider blogging at all. One may reasonably feel that one needs to move sequentially - first get a decent website up. The extreme point of thinking is that blogging may actually be a marketing fad, which will not last long as the recession bites. In fact, despite spending countless hours on writing this blog, I think such thinkers may actually have a po...

I am reading Blog Rules , a best practises handbook for business blogging. The book is indeed useful, at least in answering some of the key questions I had in mind. For example, why blog for business? I have always found this blog an wonderful platform to talk openly and honestly about my life and feelings. Though I would have made occasional comments on my employment and the project I am involved in, the same candour was impossible to achieve. This isn't just because of any rules laid out by my company. As far as I know, my employers are yet to set any policy for blogging. However, business is a social activity and it is impossible to exclude information about other people and their work if one has to talk about the workplace. And, while one can be candid about themselves [or engage in a 'blind conversation'], it is immoral to do so involving other people. However, indeed, blogs are important for business. This is just because they are an important communication medium t...

My career is at a crossroad right now. Or, so I feel. I have spent exactly 15 years doing various things - mostly in education business and mostly setting up franchise networks. My roles, well mostly, as it is today, involved helping independent entrepreneurs setting up training centres in small towns and villages in South Asia. So, this meant doing everything from sales to managing human resource, managing finance to writing contracts. Like small businesses do. Watching over everything, being careful - lest the business slip out of control. And, being able to be optimistic, dream about things and believing in the greater purpose of the business - changing lives and whole towns as a consequence - was an essential part of the job. I must admit that I took my job seriously, possibly a little too seriously. I lived and breathed my job. I was fairly good - this is possibly because I had enormous respect for those entrepreneurs who ran these education centres and made things possible. I kno...